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You can also browse our list of FAQs.

I already have a domain name registered. Why should I have it transferred to you?

Having your domain name transferred to our servers offers two distinct benefits. First is a convenience and ease-of-use issue. Once Ghostlight Designs has control over the domain, we are able to easily update and maintain your site and services without the need to go through a third party provider. This will reduce the time it takes for changes to your site to be updated. ...

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How do I transfer my domain to you?

The registrant of the domain name needs to contact the existing hosting company and in most cases, the host requires written confirmation before the domain can be transferred. To transfer the domain, the current host has to change the IPS Tag which "links" it to us. Once the IPS Tag has been changed, Ghostlight Designs can then complete the transfer process and have contro...

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How much will it cost to have my domain transferred?

Ghostlight Designs will make no charge to have the domain transferred. However, your current host may require a nominal administration fee.

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What is the difference between a .co.uk and a .com domain name? Which do I need?

Historically, a .com address was associated with an American web site and .co.uk with a British site. As the internet has since become a much wider medium and this informal convention is now no longer the case. From a marketing perspective, a .com indicates that a domain is relevant on an international scale, whereas a .co.uk domain might be useful for a smaller, UK-based ...

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Can I have a .ltd or domain?

There are very strict rules when allocating .ltd addresses. Firstly, you must be a limited company, registered with Companies House of Great Britain. Secondly, the full domain name must be the same or similar to your company name. For example, Bert Trumble Ltd could have the domain www.bert-trumble.ltd.uk but could not have www.bt.ltd.uk. In order to register a .ltd domain...

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Should I register both a .co.uk and a .com domain?

This is completely up to you. You may choose to register both domains to ensure that competitors don't use a similar domain name. You don't have to "mirror" content on both sites, Ghostlight Designs can set it up so that hitting one domain will automatically transfer the browser to the other "active" domain.

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How can I find out whether my desired domain name is available?

Although there is virtually no limit to the amount of characters you can have in a domain name, it is highly recommended that you use something of manageable length. www.berts-bakeries.co.uk is much better and easier to remember than www.berts-bakeries-confectioners-and-sandwich-delivery-based-in-halifax.co.uk. You may also wish to use "chatspeak", using numbers and charac...

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Can I have a hit counter added to my site?

Hit counters show the total number of visitors to a site from the time the hit counter was installed. Ghostlight Designs recommends against having a hit counter for two reasons. Firstly, hit counters are aimed mainly at home users and they can make a professional business site appear amateurish. Secondly, a hit counter reflects the number of users to your site and if your ...

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Can I have a guestbook added to my site?

Again, guestbooks are popular with amateur home sites and like hit counters may degrade the professionalism of your site. Also, a guestbook can be used for "spamming" purposes and some people may use it to post defamatory remarks which may seriously affect your company profile. A guestbook will also need to be administered and Ghostlight Designs is not in a position to do ...

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Can I have a polling system added to my site?

Site polls are useful for gaining specific anonymous feedback and can be utilised to gather market research from your customers. Contact Ghostlight Designs if you wish to add a poll to your site.

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What are search engines?

A search engine is a specialised site that constantly indexes pages on the internet. Anyone looking for specific content can use the search engine to look for information they require. When developing a site, Ghostlight Designs will request two pieces of information from you: a list of keywords and some descriptive text. Keywords are individual words that people will use t...

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How do I submit my site to the search engines?

When a site goes live, Ghostlight Designs submits the site to over 300 different search engines. However, we cannot do this over the duration of the site's lifespan. You should think about how to market your own site as you would market your business. Software is available that can submit your site to the search engines and Ghostlight Designs will give you a profile of you...

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I have searched for my site using the keywords I provided but I'm not being listed. Why not?

First of all, remember that there are literally billions of pages of information on the internet and it is very likely that there are businesses across the globe that offer the same services as you. Your site may well be listed in search engine results but if there are thousands of results shown then you could be a long way down the list. Think about other keywords you cou...

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What about banner advertising and banner swapping?

Banner advertising allows you to place a "banner" advertising your site on somebody else's site, usually a directory site of some kind. Recent study has shown however that banner advertising is no longer the powerful internet marketing tool that it once was. The percentage of people that click on a banner is very low - under 10% - despite a high number of hits that the hos...

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