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What is spyware?Spyware are small computer programs that install on your computer in order to acquire personal information without your knowledge. Once installed, these small parasite programs record specific information, such as credit card numbers, passwords or favourite web pages... The information can then be forwarded to companies which will use it to offer you targeted services or p... How often is it advised that I search for spyware on my workstation?In addition to activating the real-time protection, we recommend that you perform a manual scan of your workstation every week. This way, you will enjoy the best protection available. The Anti-Spyware service quarantines the programs it has detected while scanning your workstation so that you can decide what to do with them later. You can either remove the programs complet... What is the difference between anti-spyware, antivirus, and a firewall?The Firewall protects you by preventing identification of the open ports on your workstation and by blocking unauthorized intrusion attempts. The Antivirus tool prevents your workstation from being infected by computer viruses. However, Firewall and Antivirus protection will not prevent your workstation from being infected by spyware without your knowledge. You need Anti-S... What are the benefits of using anti-spyware?The Anti-Spyware service will keep your personal information private by removing the software that is monitoring your Web browsing habits. Since spyware often slows down your workstation, removing it will speed up your workstation. What does the pop-up blocker that comes with the Anti-Spyware consist of?The Anti-Spyware tool comes with a pop-up blocker that you can activate as needed. The list of Web sites for which pop-ups are blocked can be viewed and modified at any time. Yes, the Anti-Spyware tool blocks any attempts to install a cookie on your workstation. The Anti-Spyware application provides a log of attempts. What is malicious logic?Malicious logic is a small and particularly dangerous program. It is specifically created to cause significant damage to computer systems. Most computer viruses, worms and Trojan horses are considered malicious logic. What is a virus?A virus is a small program that spreads by replicating itself. Like its biological counterpart, it cannot survive on its own. It must therefore attach itself to an object in the system to replicate and survive. It self-executes and often inserts its own code in an existing program on your workstation in order to change it. It is activated when you open or run a file of the... How does the Antivirus tool work?The Antivirus tool included with Internet Security Services is a protection system that automatically stops, in real time, virus and malicious logic attacks through e-mail, the Internet, or removable media, such as a CD-ROM. The Antivirus module lets you modify the main protection settings yourself, such as the level of protection, e-mail scanning and scheduled scanning. Y... Will the Antivirus tool scan my e-mail?Yes. The Antivirus tool will analyze the attachments to your incoming and outgoing e-mail to protect your workstation against viruses, worms and Trojan horses. You can specify the types of attachments to scan, exclude certain file extensions (ex.: *.html), choose the type of action to take for an infected attachment (ex.: clean, remove or no action) and request a report of... What happens when a virus is detected in an e-mail attachment?When it detects a virus, the Antivirus tool will disinfect it or remove it from your e-mail. The information on the detected virus is available in the detected viruses analysis report. Does the Antivirus tool warn me when an e-mail I am sending is infected with a virus?Yes. If the real-time Antivirus protection has been activated and you have selected â??Blockâ?? the sending of infected e-mail, the e-mail will automatically be blocked and will not be sent. Yes, a log of your scans is kept. This log will provide you with the details on files that have been disinfected or removed. It is recommended that you use only one Antivirus program, ... How does the pop-up blocker option work?The pop-up blocker option comes with the Anti-Spyware service. This tool automatically blocks all pop-ups. The list of Web sites whose pop-ups have been blocked can be viewed and modified at any time. Can I control which Web sitesâ?? pop-ups I would like to accept?Yes, you can apply filters using certain words so that you can see the pop-ups for certain sites.Can I deactivate the pop-up blocker? Yes. This option can be deactivated and reactivated at any time. What is a firewall?A firewall controls access to the applications installed on your workstation, and specifically prevents Trojan horse attacks, which are harmful programs that can breach your system and allow a hacker to gain control of your system remotely. The firewall also lets you detect and prevent the opening of applications on your workstation that you have not authorized to connect ... Why do I need a firewall?Any workstation connected to the Internet can be the victim of a hacker attack. Hackers scan the Internet by randomly sending packets of data in search of connected machines. When one is found, they look for a security flaw on the machine so they can gain access to its data, such as credit card numbers, passwords and any private files. A machine that is permanently connect... What features does the Internet Security Services Firewall include?Application control which enables you to allow some applications to access incoming and outgoing network traffic; Remote access control (alert when there is an attempt to disconnect or connect to Internet); Logging, which provides ongoing access to information gathered on network traffic. Yes, Internet Security Services have a remote access control module that protects you... Can my children find out that I am using Parental Control?Yes. When a child attempts to access an inappropriate Web site, a Web page pops up to advise him that Parental Control is blocking access to this site. How can I be sure that Parental Control is protecting my family?Parental Control lets you block, at the source, any Web sites you choose that have gambling, money, hate, drug, sex and/or weapons-related content. The search tools will not permit the display of a list of sites matching these criteria, and all Web sites that match these criteria will be blocked. A Web page will pop up telling the surfer that Parental Control is blocking t... Can my children access the Parental Control filtering criteria?The Parental Control settings are protected by a password that you create when you configure the application. You can set the Parental Control to require the password every time, or to allow access for the duration of a session on the workstation (the password only has to be entered once). The password should not be written down anywhere, it should not be a known name, a b... |
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