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Answers About The Internet Q1. What is a domain name?A domain name is a name assigned to an organisation on the Internet. Each domain name must be unique and it must be registered. Examples of Domain names are bt.com and fifeguide.com. Within the domain name are two descriptive parts. To the left of the dot is the name of the organisation. In the examples here, the organisation names are BT and FifeGuide. To the right of the...
Top Q2. Why does my organisation need a domain name?Here are some of the most common uses for a domain name. In order to conduct business on the World Wide Web you or your company will have to register a domain name. Customers, clients and organisations will use it to access your web site. In some ways, a domain name is similar to a customised license plate. A domain name allows you to receive e-mail at your own e-mail addr...
Top Q3. Who owns my Internet Address?It is unclear legally whether you have complete ownership interest in your domain name and Internet address. It is clear however that if a domain name has been assigned and registered to you, then you have full and exclusive rights to use your assigned domain name. Your domain name may not be given away or used by another party without your permission. At the time of this ...
Top Q4. Why should my organisation have a web site?A web site is your shop window to the world - providing information about your organisation, it's products and services. Most Internet users primarily search for products and services on the Internet, before using traditional methods such as the Yellow Pages and Local Directories. If your organisation is not represented on the Internet then you are at risk of losing client...
Top Q5. How do I Create and Publish an Internet Website?There are a number of ways to create a Web page. To begin, you must first create a home page for your Web site. You can create your Web page using web authoring software such as Microsoft FrontPage. With FrontPage, you can build complex Web pages very easily by using the built-in templates and wizards. When the web page content is complete, you publish the Web pages to the...
Top Q7. Is there any software on the web that will help me create HTML web pages?Yes. There are many online tutorials that contain links to some of the HTML software available for PC and Apple Macintosh.
Top Q8. How much data can I store on my web space?If you only have text on your web site and it totals 1Mb in size you will have approximately 1,000,000 characters, held on 265 A4 pages. Graphics take up more space and more memory than text. However, as long as you only use HTML and graphic images, you are unlikely to ever run out of web space.
Top Q9. Can I increase the size of my web site?Yes. This is easily possible by increasing the number of web pages on your web site, but remember to stay within the web space limits set by your ISP.
Top Q10. How do I up load my web pages to the web?You use a file transfer protocol (FTP) program, such as CuteFTP and Terrapin FTP (for PC), or Fetch (for Apple Macintosh). See later questions in this list for details.
Top Q11. What are the settings for my FTP program?For example:- The host address: www.users.itserve.co.uk and you would use the username and password that you use to dial into I.T.~§ERVE®. However, these details can vary slightly from application to application and we advise that you ask your web hosting company for more detailed instructions.
Top Q12. Where do I put my web pages?This is usually caused by the first page in your web site not being named correctly and the web browser not recognising it. It is important that your first page should be called 'index.html' as this is the first page a browser looks for on a site. This may be because, unlike your browser, the Web Server is case sensitive. Using all lower-case for your filenames and links s...
Top Q15. Can I use my web space for commercial purposes?Yes, although there is sometimes a limit on the number of hits you can have. Check first with your ISP.
Top Q16. Can I create sub-directories for my web site?Yes, you can do this using your FTP package, but remember, if the files are large you could fill-up your web space very quickly if you up load too many files.
Top Q17. What happens when I use up all my web space?Once you have reached your limit you will be unable to up load any more files. Contact your ISP for advice on how to get more web space.
Top Q18. How do I know how often my web site has been accessed?If you include a counter on your page this will record how many times your page has been accessed. Details of how to set up a counter are included later in this list of questions.
Top Q19. How do I use imagemaps?All ISP and Web Hosting providers support the NCSA imagemap standard. To create an image map you will need to use a program such as Mapedit to create your image and map file. You can then up load both image and map files into your directory.
Top Q20. What are Online Forms?One of the most popular features of the World Wide Web is the use of 'on-line forms' within a web site. These forms give your web site more user interactivity. By letting the people visiting your site fill in a form that will be sent to you in e-mail format you can get instant responses from your clients.
Top Q21. Can I have the contents of an online form e-mailed to me?Yes. A feedback form on your web site will allow users to enter their details in the various sections of the form, then send the contents of the form to you by e-mail. The contents of the form will be sent to your e-mail address. This process can be achieved using a CGI (Common Gateway Interface) script, which is located on a server at your Web Hosting provider's site. Web...
Top Q22. Can I run my own CGI scripts?Most free ISPs do not allow you to run your own CGI scripts. Your Web Hosting provider may have ready-made CGI scripts available to you. If you want to run your own scripts, you will probably have to pay an ISP for web space and the CGI facility.
Top Q23. What is a search engine?A search engine is probably one of the most useful things that you can use on the Internet. The Internet is full of web sites with a collective content that covers practically every subject on earth. To save you having to visit every site on the Internet to find one that you are interested in, the search engine was invented to make it easier for you to find sites that cont...
Q24. How do I register my web site with a search engine?You can register your site with each of the (to date over 7000) search engines individually. This means visiting on the web each search engine one by one. This is a time-consuming process, and registering with these search engines is not a uniform process. There is now available, software for automatically registering your web site with a large number of the possible searc...
Top Q25. Where do I get tools to help with developing my web site?HTML is the language used to create your web pages. If you are a beginner you will probably find the prospect of learning a whole new computer language a little daunting. HTML is a fairly simple language to learn and there is a wide variety of software packages to help you. There are even add-ons for Microsoft Word, which will turn your Word documents into HTML. st Page 20...
Top Q26. What are Web Page Hit Counters?A web page hit counter provides an easy and effective way of keeping track of the number of people visiting your web site. A small image, indicating where the counter is, will appear on your web page and will increment each time somebody visits your web site.
Top Q27. How do I improve the quality of the picture on my computer screen?Some screen formats are best viewed with a screen setting of 1024 x 768 with at least thousands of colours. You will know whether your screen is set this way if the photos are not grainy and if the pages fill the screen. If you are using Windows go to the 'Start' button, choose 'Settings', then 'Control Panel' and then 'Display'. In the Display window choose the 'Settings'...
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IT-SERVE Fife, Scotland - Frequently Asked Questions