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You can also browse our list of FAQs.

Why should I go with BetterVisitors? What makes you better than your competitors?

BetterVisitors' foundation is hard work and professionalism. We've been in business since 1999. We have over thousands of happy customers (See our testimonials). We are professionals and nearly 80% of our customers are REPEAT customers because they're very happy with our service. We welcome comparisons. If you ask the right questions, you'll find that our competitors just ...

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How do I know how many visits I'm getting? How do I keep track?

Every BetterVisitors' customer gets FREE LIVE STATS, where you track the progress of your campaign in great detail! After you've signed up, but before your campaign starts, you'll get an email with login information. Keep this email for reference and future use or print it out. Some of our campaigns let you split and pause your campaign. Some won't - it depends on the volu...

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How soon after I buy will I get traffic? How long before I get all the visitors I purchased?

We will activate your campaign within 24 hours, and traffic will begin to flow shortly thereafter. Our target for campaigns (unless otherwise agreed) is 30 days, but it's not uncommon for a campaign to finish up to 10 days early or late, because traffic supply is unpredictable. We do, however, guarantee that you'll get ALL your visitors. Why does our traffic supply vary? O...

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Am I getting the same visitor more than once? How unique are my visitors?

Your visitors are completely "full campaign unique", which means that each and every visitor you get for the entire length of the campaign is unique. No duplicates – period.

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I ordered my campaign 72 hours ago. Why haven't I received any login information?

The chances are very good that we did send you login information, but somehow your system thought our campaign activation email was spam, so you never saw it. Please check your spam folder and make sure our email is not there. It will begin with the words "Starting Your BetterVisitors Campaign". Also, make sure that you have "whitelisted" all email from bettervisitors.com,...

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You stopped my campaign. Why? How do I get it restarted?

Most of the time, a campaign is stopped because a pop-up was detected on your landing page, or you have sound starting without user input. Usually, all you have to do is remove the pop-up or sound, or duplicate the page without them. Sometimes a script will cause the campaign to stop - again, just remove the script so that we can restart your campaign. If for some reason y...

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My hit counter shows a lot less traffic than what my stats show! What's going on?

Chances are excellent that if you examine your raw server logs you will find that all the visitors were delivered. In any dispute concerning the number of visitors sent to a website, it is our policy to compare the raw logs generated by the hosting company of the destination URL to our own stats. We've seen time and again that hit counters have some unfortunate characteris...

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I ordered 5000 visitors 5 days ago and so far I've only got 300. Is that normal?

Our campaigns start a little slow then accelerate over time. In addition, we regulate traffic for best results, so there may be periods during which your traffic stops. We guarantee delivery of all your ordered visitors.

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My campaign ends in a week, but I'm still owed 425 visitors. How will I get them?

In rare cases it may happen that a selected category is short of visitors. We can't entirely control this; our traffic is real visitors and they, not us, decide when they're going to type in URL that we redirect. Some of our competitors just add pop-ups or engage in unethical tricks like loading several sites on one page to increase supply. They don't ever have supply prob...

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