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You can also browse our list of FAQs.

How do I know how many visits I'm getting? How do I keep track?

Every BetterVisitors customers gets FREE LIVE STATS, where you track the progress of your campaign in great detail! After you've signed up, but before your campaign starts, you'll get an email with login information. Keep this email for reference and future use or print it out. Some of our campaigns let you split and pause your campaign. Some won't - it depends on the volu...

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How soon after I buy will I get traffic? How long before I get all the visitors I purchased?

We guarantee that you'll get ALL your visitors within 30 days. In rare cases it takes a short amount of time longer. Our competitors (who often have fake traffic anyway) just add popups or load several sites on one page to increase "supply". As you can imagine, they are rarely faced with supply shortages. In fact, it's probably time to worry when a company never seems to h...

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Do you guarantee that I'll get more sales? What kind of conversion rate will I get?

No, we don't guaranteed sales. We provide unique, high quality, targeted traffic so YOU can make the sales. We DO GUARANTEE that we will deliver the number of visitors that you bought. In the very rare case that the campaign is running late (due to insufficient traffic), we will continue delivering quality visitors until your order is complete. Making a web site convert to...

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Am I getting the same visitor more than once? How unique are my visitors?

You visitors are completely "full campaign unique", which means that each and every visitor you get for the entire length of the campaign is unique. No duplicates - period.

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What is "CPM"?

CPM means "cost per thousand" - usually, cost per thousand ad impressions. The CPM pricing model is a common way for advertisers to charge.

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I ordered my campaign 72 hours ago. Why haven't I received any login information?

The chances are very good that we did send you login information, but somehow your system thought our campaign activation email was spam, so you never saw it. Please check your spam folder and make sure our email is not there. It will begin with the words "Starting Your BetterVisitors Campaign". Also, make sure that you have "whitelisted" all email from bettervisitors.com,...

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You stopped my campaign. Why? How do I get it restarted?

Most of the time, a campaign is stopped because a pop-up was detected on the landing page, or you have sound starting without user input, or because of some other technical problem. Usually, all you have to do is remove the pop-up or sound, or duplicate the page without them. Sometimes a script will cause the campaign to stop - again, just remove the script so that we can ...

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My hit counter shows a lot less traffic than what my stats show! What's going on?

If you examine your raw server logs you will notice that ALL visitors were delivered. In any dispute concerning the number of visitors sent to a website, it is our policy to compare the raw logs generated by the hosting company of the destination URL to our own stats. We've seen time and again that hit counters have some unfortunate characteristics that we can't control. T...

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I ordered 5000 visitors 5 days ago and so far I've only got 300. Is that normal?

The campaign will accelerate over time. In addition, we regulate traffic for best results, so there may be periods during which your traffic stops. We guarantee delivery of all your ordered visitors.

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My campaign ends in a week, but I'm still owed 425 visitors. How will I get them?

In an extremely UNCOMMON few cases it may happen that a selected category is short of visitors. Some of our competitors just add pop-ups or engage in unethical tricks like loading several sites on one page to increase supply. They don't ever have supply problems because they don't really have a supply at all! We deliver 100% unique, high-quality, targeted traffic, so we ca...

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Why are so many of my visitors coming from http://66.227.36.232/out/sendout2_o.php ?

We redirect visitors through our servers, and therefore you'll see a HTTP_REFERRER variable that references one of our servers. Our quality control program checks for visitors who do not properly enter our system (we make sure they're coming from one of our domains). Non-valid visitors are thrown out. In this way we make sure the visitors are legitimate and properly target...

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