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Why won't my pager power up?Your PageWriter 2000X Two-way interactive messaging device might not be accessing the power it requires. Make sure the battery is inserted correctly. Press battery into the compartment to make sure that the battery is seated properly.
How do I change my screen contrast?You can quickly change the contrast by pressing the [ALT], then holding down the light bulb key until reaching the desired contrast. Your PageWriter 2000X Two Way Wireless interactive messaging device also has a built-in calibration guide to help you select the best contrast level. Adjust the contrast by selecting [Customize] on the menu wheel and select Contrast Help.
Why am I not receiving messages?Check to see if the "RadioMode" on your device is set to Off. From the Home screen, the status line will display "Storing Messages". Reset your transmission mode to "Send/Receive" or "Receive Only". Select "RadioMode" on the menu wheel and hit [ENTER]. Use [TAB] key to move selector to the desired setting and hit [ENTER]. I...
Periodically, the date and time are incorrect. What causes this?The clock will maintain its accuracy for about one hour after the battery has been totally drained of its power. To retain date and time accuracy, replace the battery as soon as it has lost its power. During extended periods of nonuse (i.e. overnight), place your device in the charger so the battery will be fully charged in the morning. While using your device, an extra ba...
If my unit is low on memory, what happens to my device?If your device is low in memory, your device will need to be reset. You do this by turning it off then turn it on again. To avoid this situation in the future, turn off your device when it is not being used. If you have just inserted a new battery or just disconnected the device from your PC, it can take a few minutes before you'll register a "Send and Receive Message...
Why does my Home screen status line read "Storing Messages"?Your device may be out of the range of the Arch messaging network, Arch will store your messages until your device is back in a "Send and Receive Messages" coverage area. If you are in the range of an Arch transmitter, check to see if the transmission capability of your device has been manually turned off. If your transmission capability is set to send and receiv...
Why don't I get alerted to incoming messages?From the menu wheel, check to see if the device is set to Silent mode. If so, [TAB] over to this field and hit the [ENTER] until you reach the desired alert. Check the alert setting for each of your Inboxes. If they are set to "Silent", reset the alerts. If you are actively typing a message on the keyboard when an incoming message arrives, your keystrokes can can...
Why do I keep getting reminder alerts?Reminder alerts notify you of unread messages waiting in your inbox. Check each of your inboxes (Main, Information Services, and Personal) for unread messages. Read the messages or disable the unread message alert. To do this, go to Customize on the menu wheel, highlight Unread Message Alert then press the [ENTER] key to toggle between [NowON] and [NowOFF].
Deleting my old messages did not help the Low Memory status. What should I do now?Messages that you delete are held in the Trashcan folder until the Trashcan is emptied. When you delete messages from Inboxes, memory use is being shifted from one file to another. After deleting messages, you must empty the Trashcan to free the memory for use.
Why does my device keep alerting me to the same message?It is possible that the PageWriter 2000X two-way Wireless interactive messaging device receives a garbled message from the Arch network. Garbled messages are usually caused when the device is in a fringe reception area. If you receive a garbled message, and the "Alert When Message Fixed" box on your device has been selected, your device will update the message wi...
When attempting to send a message, I get a "Message Failed" error. What is causing this?The most likely cause is that your device is set to receive messages only. Reset your transmission "RadioMode" to "Send and Receive Messages". It is also possible that you are out of transmission range, you will be able to send messages when you are back in a "Send and Receive" messages area. Once you are back in a "Send and Receive"...
Messages disappearing from my Inboxes, what is causing this?Your PageWriter 2000X is equipped with the capability to establish a clean up schedule for your inboxes. The auto-cleanup feature uses a default time frame of 5 days. After 5 days read messages are removed from your Inbox. Cleanup schedule and rules can be set for Inboxes through the Read application on the menu wheel. It is also possible that your device has reached Low M...
Why can't I establish a connection between my device and my PC via the infrared interface?Make sure you have opened the Flex PC Partner application on your device and selected [CONNECT] to get the Connect Status screen. Make sure your device is placed properly in the charger cradle and that the serial cable and power supply are properly connected and plugged in.
PC Partner stopped working during a download and is unresponsive. What should I do now?The battery may be drained of power. Replace or recharge the battery to full power and then try the PC Partner download again.
What is the IR Data Port?Your PageWriterTM 2000X two-way interactive messaging device is equipped with an infrared (IR) port. The charger is used as a docking station for the device when transferring data to and from a computer, e.g. uploading Address Book data to your PC as a back up or downloading new applications onto your device.
How much of an e-mail message can I receive on my device?You will receive a total of 160 characters. Approximately 120 characters for message text, 20 characters are used for the senders name, 20 characters are used for the subject. If your message is larger than 120 characters of text, you will be notified of the number of remaining characters { xxx characters Press Reply/MORE}. You will be given the opportunity to view more of...
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